Pest control answering service for exterminators
Nobody wants to wait until Monday with mice in the kitchen. They call until a company picks up. Memobell answers every call, asks what they’re seeing, books the inspection or treatment, and puts urgent jobs like a wasp nest over the front door through to you.
Set it up from your Google listing
Free to set up. No card needed.
What it does
- Answers while your techs are in attics and crawlspaces
- Asks what the pest is, where they’ve seen it and for how long
- Quotes the treatment and plan prices you’ve added
- Books inspections and treatments in the times you choose
- Puts urgent calls through, like stinging insects by a doorway
- Answers prep questions from your own instructions
- Sends each message and booking to Jobber, if you use it
An example: droppings and a wasp nest
Say Hollis calls on a Wednesday evening about droppings in the pantry. It asks how long it’s been going on and whether he’s heard anything in the walls, then books an inspection for Friday morning. The next call is Corinne, whose son was stung by wasps nesting over the back door. Stinging insects by an entrance are on your urgent list, so it puts her through to your on-call tech.
Different pests, different questions
Set what it asks each kind of caller. For rodents, it might ask where they’ve seen signs and for how long. For termites, whether they’ve seen swarmers or mud tubes along the foundation. The details land in your inbox with the address, so the tech arrives knowing what to bring.
Prep questions, answered your way
Customers ask whether the dog can stay home during a treatment, or what to do before a bed bug visit. Add your answers once and it gives them on every call. When it hasn’t been told something, it takes the question as a message for you.
Service plans
If you sell quarterly or monthly plans, add the price and what’s included. Callers who ask get the details on the call, and if they’d like it in writing, it texts them your plan page once they say yes.
After hours
Set a separate greeting for nights and weekends. Someone who finds a mouse in the kitchen at midnight gets booked into your first slot in the morning, and you choose which calls, if any, can reach you overnight.
Questions
Will it tell callers what a treatment costs?
It quotes the prices you’ve added, like a one-time treatment or a quarterly plan. For termites, bed bugs and anything else that needs an inspection first, it books the inspection.
Can it tell which calls are urgent?
Yes. Add what counts as urgent for you, such as stinging insects near an entrance, and it marks those calls urgent and puts them through during the hours you choose.
How much does it cost?
Plans start at $49 a month for 75 calls, with 7 days free. Robocalls, hang-ups and your own test calls don’t count.
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