AI appointment booking on the call
Instead of “we’ll call you back to arrange a time”, Memobell checks your calendar while the customer is on the line, offers the free times, and books the one they pick. They get a confirmation by text and a reminder the day before.
Set it up from your Google listing
Free to set up. No card needed.
What it does
- Offers real free times from your calendar
- Books by phone and by website chat
- Confirmation text right away, and a reminder the day before
- You choose the bookable hours, appointment length and days off
- Customers can move or cancel their own booking by calling or texting
- Move or cancel bookings yourself from your appointments page
An example: booking on the call
Say Renee calls a barbershop on Monday and asks for something on Thursday after work. Memobell checks the calendar and offers 5:30 or 6:15. Renee picks 6:15 and gets a confirmation text right away, then a reminder on Wednesday.
You decide when it can book
Follow your business hours or set separate booking hours. Add days off for holidays and it won’t offer them. Appointments you add yourself block out the time too.
Fewer no-shows
Customers who booked more than a day ahead get a reminder text the day before. On Team and Busy, they can also get a short thank-you afterwards.
Questions
Does it connect to Google Calendar?
Yes. Connect Google Calendar and your busy times block booking slots, so it won’t book over your other plans. Bookings are copied into the calendar you choose, and you can still add, move and cancel them in Memobell.
Can customers move or cancel by themselves?
Yes, if you allow it. When someone calls or texts from the number they booked with, Memobell finds their booking, reads the change back to them, and makes it once they say yes. You both see it straight away, and the freed time can be booked again. You can stop changes within a number of hours of the appointment, or have every change come to you as a message instead.
Related
- AI receptionistAn AI receptionist that answers your business phone, website chat and texts, learns from your Google listing, takes messages and books appointments. 7 days free.
- Texts to customersText callers the link, price list or booking confirmation they ask for while they’re still on the phone, plus appointment reminders and text alerts for you.
- Website chatAn AI chatbot for your website that answers from your real hours, prices and services and books appointments. Add it with one line of code or a WordPress plugin.