HVAC answering service for heating and cooling companies
When the heating goes out at 9 PM, the customer calls the first company that picks up. Memobell answers every call, books the visit, and puts real emergencies through to whoever is on call.
Set it up from your Google listing
Free to set up. No card needed.
What it does
- Answers no-heat and no-AC calls at any hour
- Books service visits and maintenance in the times you choose
- Puts urgent calls through to your on-call tech after hours
- Answers questions about your service area, prices and brands
- Texts callers your maintenance plan or financing page
- Sends each message and booking to Jobber, if you use it
Emergencies reach the right person
Set transfer rules by time of day: the office during business hours, the on-call tech’s cell phone at night, with a backup number if they don’t pick up. Everyone else gets booked in or leaves a message.
Busy season without missed calls
On the first hot week of summer, the phone doesn’t stop. Memobell can be on more than one call at a time, so callers aren’t left listening to a busy tone or voicemail while you’re on another line.
Questions
Can it check if we cover the caller’s area?
Yes. Add your service area and it tells callers whether you cover them before booking.
Does it work with our dispatch software?
Not directly yet. Bookings go into Memobell’s calendar, which can sync with Google Calendar, and every call is summarized in your inbox and by email.
Related
- PlumbersAn answering service for plumbing companies: picks up burst-pipe and clogged-drain calls any hour, quotes your prices, books jobs and puts emergencies through.
- ElectriciansAn answering service for electricians that picks up power-out and sparking-outlet calls any hour, quotes your call-out fee, books jobs and puts emergencies through.
- After-hours answeringAn after-hours answering service for nights, weekends and holidays. Answers questions, takes messages, books appointments and puts real emergencies through to you.