Memobell

Your calls, in the tools you already use

Memobell answers the phone, takes the message and books the job. These connections put that work where your team already looks, so nobody has to type it in twice.

Jobber

Every message and booking your receptionist takes becomes a request in Jobber, under the right client.

When Memobell takes a message or books a job, it looks the caller up in your Jobber account by phone number. If they’re already a client, the new request goes under them. If they’re new, it adds them as a client first. The request carries the one-line summary, what they asked for, any price they were quoted and the time they booked.

It works the other way too. When someone Jobber already knows calls or texts, your receptionist is told they’re an existing client and can greet them by name.

  • Finds the client by phone number, or adds a new one
  • Creates a request with what they asked for, the quote and the booked time
  • Knows your existing Jobber clients when they call
  • If Jobber can’t be reached, the message is still in your Memobell inbox and it tries again

What you need

You need your own Jobber account. Connect it under Settings, Connected tools: you sign in to Jobber and approve the connection there, and you can disconnect whenever you like.

Google Calendar

Bookings land in your calendar, and your receptionist never books over what’s already there.

Connect your Google Calendar and choose which calendars count as busy. Memobell only offers callers times that are free in both its own bookings and those calendars. Each booking it takes is added to the calendar you pick, with the customer’s name, number and what it’s for. Move or cancel the booking in Memobell and the calendar event follows.

How booking works

What you need

You need a Google account with a calendar. Connect it on the Bookings page.

Webhooks, Zapier and Make

For everything else: send each message, booking and new contact to the apps you use, as it happens.

Memobell can send an event to a web address the moment something happens: a call, text thread or chat finished, a message was taken, a booking was made, moved or cancelled, someone new got in touch. Point it at a Zapier “Catch Hook” or a Make “Custom webhook” and pass it on to a spreadsheet, a team chat or another CRM.

You can add several, each with its own choice of events, send a test to check it arrives, and see what was sent recently. If the other side is down, Memobell tries again for a few hours.

Webhook reference for developers

What you need

Zapier’s webhook trigger is one of its premium apps, so it needs a paid Zapier plan. Developers can skip Zapier and receive the same events on their own server; every request is signed.

Housecall Pro

Coming soon

The same connection as Jobber, for businesses that run on Housecall Pro.

Not built yet. The plan is the same as Jobber: customers matched by phone number, and each message or booking sent over as a new lead. Until it’s ready, webhooks can pass your leads on.

Jobber, Housecall Pro, Google Calendar, Zapier and Make are trademarks of their owners. Memobell connects to them and isn’t affiliated with or endorsed by them.

Questions

Do I need my own Jobber account?

Yes. Memobell connects to the Jobber account your business already has. You sign in to Jobber, approve the connection, and Memobell can then look up clients and create clients and requests in that account. It doesn’t replace Jobber or come with a Jobber subscription.

What gets sent to Jobber?

A request for each conversation where your receptionist took a message or booked something. It has a short title, the summary of the conversation, what the caller asked for, the price they were quoted if there was one, the booked time if there was one, their callback number and a link back to the conversation in Memobell. If the booking is moved or cancelled later, a note is added to the same request.

What happens if Jobber or my webhook is down?

Nothing is lost. The call, message and booking are in your Memobell inbox as usual, and you’re alerted the way you normally are. Memobell keeps trying in the background. If it gives up on Jobber, the conversation shows that it wasn’t sent, with a button to try again. For webhooks, the list under Connected tools shows what didn’t get through.

Are test calls sent to my other tools?

No. Test calls and test chats stay in Memobell. Webhooks have a “Send a test” button that sends a clearly marked sample instead.

Who on my team can connect tools?

Owners and admins. Staff can see whether a conversation was sent to Jobber, but can’t change the connections.

Can I use Zapier without a developer?

Yes. In Zapier you choose “Webhooks by Zapier” and “Catch Hook”, copy the address it gives you into Memobell, and press “Send a test”. The caller’s name, number and what they wanted show up in Zapier as fields you can drop into the next step.

Hear it answer for your business in a few minutes.

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